Platinum Support

Welcome to our support center, your satisfaction is important to us
For 24/7 Support, please email us at orders@platinum-support.com
Call us toll free: 1-888-560-3773
International: +44-808-189-6334

Contact Us

Please use the form below to submit your message to us. We reply to all messages within 12-24 hours, be sure to include your Name, Email Address and Order ID.

About Us

For a quick response, please submit a message in the box to the left, or send us an email directly.

Phone support is available from 9AM to 5PM PST, and email support is available 24/7/365.

Platinum Support is an online resource center for first class online support. We've been servicing customers from around the world since 2006, your satisfaction is extremely important to us, we are dedicated to helping you with whatever you require.

IMPORTANT: Fraudulent Disputes We have noticed an increase of fraudulent credit card disputes over the past few months. Platinum Support wants you to know that we investigate ALL claims of fraud to the maximum extent of the law and may ask you to sign a notarized affidavit under perjury. Unfortunately, much of this fraud is perpetrated by customers who have legitimately purchased products, but later deny it to their credit card companies. Please keep in mind that illegally filing a dispute is a felony punishable by jail time. In addition, if you perpetrate such activity, your credit card may be blacklisted, leaving it unuseable for internet purchases. Remember! A lot of these same people do not realize that we store your customer information, including your: IP Address, E-mail Address, Shipping Delivery Confirmations, Billing Address, etc, and use it to appeal all disputes. Save yourself a headache and contact our friendly customer support, we're here to help!

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